The bots have arrived. But you probably already knew that. In the years since ChatGPT debuted in late 2022, generative artificial intelligence’s rapid proliferation has already had a transformative effect on all manner of business, and the food and beverage industry is no exception. This new technology is already being used today by brands and service providers to streamline R&D, supply chain management, marketing and more, from companies building robust, proprietary A.I.-powered product development systems to bootstrapped startups tapping into the free-to-use tools that have captivated mainstream culture. Exhibit A: With no answers coming from search engines and consultants, Xeba Zareie, founder and CEO of Preme Foods, turned to ChatGPT to identify a natural, additive-free preservative for her line of functional puddings. “It gave me that answer in literally two seconds, whereas I’ve spent thousands of dollars and hours talking to people who are professionals in this space, and they couldn’t give me that answer,” she explained. Others, like startup snack brand Rivalz or Latin American plant-based products company NotCo have raised millions of dollars to support their own in-house systems capable of identifying ingredients down to the molecular level and crunching the numbers to produce viable recipes, creating better-for-you food and drinks in a fraction of the time of traditional R&D processes. Beyond product formulation, A.I. is poised to transform the business on nearly every level – so say entrepreneurs and analysts who have been working with the tech – providing easier and more accurate ways to process sales data and supply chain management, improved real-time forecasts, warehousing, marketing and more. While some are viewing A.I. as an existential threat to their careers – if the machine can design a label as well as a human, what does that mean for trained branding professionals? – others see it as a new set of tools poised to make people’s jobs easier, not replace them. Or not yet at least. You can read the full story now. Check back later today for the latest episode of the Community Call podcast, where BevNET director of community Melissa Traverse talks with Rivalz CEO Peter Barrick, Offline Ventures investor Melissa Li, and Brad Avery to dig even deeper into the trends, benefits and limitations of A.I. in the CPG space.
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