The relationship between brands and broadline distributors has always been fraught with potential peril and strife. And for many customers of UNFI, that pain now has a number. The powerhouse national distributor’s new Simplified Supplier Approach (SSA) – which consolidates various service fees and add-ons into a single all-inclusive 2.5% tariff on all purchases – may be more streamlined than previous agreements. But that’s about the only thing everyone will agree on. Industry reaction since the announcement of the updated SSA policy in February can be politely described as “passionate.” On the one side are young brands and startups, to which the agreement provides a wealth of incentives: access to UNFI’s data and reporting is pitched as a big draw, as are waived compliance and slotting fees, the kinds of financial penalties that can really add up against their early orders. For its part, UNFI has painted the move as a path towards “less friction, more tools and a mutual focus on brand growth.” But “incentives” can be subjective. For more mature brands that don’t need what the new SSA is selling, the 2.5% rate is a challenge to be navigated, rather than the “brand growth” sparkplug it’s been pitched as. “They're looking to pull a rabbit out of a hat,” said Greg Esslinger, a former UNFI supplier relationship manager and critic of the new SSA. “That's what it boils down to. They had to find a way to come up with the shortfall that they were getting.” We’ve spoken with a wide range of suppliers, grocery analysts, consultants and more as the new policy change has rolled out and began taking effect over the past month. While many have pointed to issues with the new fee structure that will likely push prices up and spark additional challenges challenges, others have managed to hurdle the new policy change altogether. But even for the latter, skipping out SSA will come at an unforeseeable cost. Then there is the data component to all of this – a major selling point UNFI believes will come alongside the all-inclusive 2.5% fee. Insights are always of interest to early stage companies but is this platform really worth the cost? And who does it actually help? BevNET Insiders can access the full story and gain a clear understanding of the dynamics at play and all the points to consider about the new policy change. |