Starbucks CEO Brian Niccol wants to “simplify” the coffee giant’s business by laying off roughly 1,100 corporate employees. A memo was circulated to global staff yesterday with cuts hitting roughly 7% of the company’s estimated 16,000 employees outside of restaurants. Which roles are getting axed isn’t yet known (and Starbuck’s opted to not fill “several hundred” other open positions) but NBC News emphasized that the move targets corporate jobs and will not affect baristas, roasting, manufacturing, warehousing or distribution. “We are simplifying our structure, removing layers and duplication and creating smaller, more nimble teams,” he said in the memo. “Our intent is to operate more efficiently, increase accountability, reduce complexity and drive better integration. All with the goal of being more focused and able to drive greater impact on our priorities.” This announcement shouldn’t be too surprising. Starbucks has been fighting to beat back declining sales in both brick-and-mortar and CPG for quite some time. - In-store sales fell 4% in Q1 for fiscal year 2025 – its fourth straight quarter of sales declines – and in the U.S. foot traffic was down 8%.
- CPG hasn’t fared much better. Iced coffee sales dropped a whopping 10.1% to around $2.1 billion in the 52-weeks ending December 29, 2024, per Circana U.S. retail and MULO data.
- Cold brew sales weren’t too hot either, down 4.5%.
Niccol arrived at Starbucks last fall, fresh off a six-year stint as Chipotle’s CEO, and quickly set about executing a turnaround plan. So far, that plan has focused on the customer experience at its cafes, including slashing an “overly complex” menu. This week, the company dropped 13 drinks and Niccol said during its last earnings call that menus will be chopped 30% by the end of year. Is this an ill omen for times ahead? Corporate America is chopping heads across industries, with 49,795 cuts reported in January – a 28% increase from December, according to Challenger, Gray & Christmas. That’s not even taking into account the Trump Administration’s DOGE-shaped wrecking ball that’s bludgeoning the federal workforce. Plus, potential tariffs on goods from Canada and Mexico appear to be back on the table (for today at least), with the global coffee market bracing for impact ever since Trump’s initial threat of a 25% fee on Colombian imports last month. Since taking the reins in September, Niccol has not talked much about Starbucks’ CPG business in earnings calls or other comms. How this latest restructuring will impact the grocery wing of the company – if at all – is something we’re on the lookout for. Catch Up on more Big Coffee news: Dairy Farmers of America Accuses Westrock Coffee of Trade Secret Theft |