New York distillers and cideries are celebrating after Gov. Kathy Hochul signed a bill this week making New York the ninth state/district to allow direct-to-consumer shipments. While distilleries in some states are still fighting for those same rights via legal challenges, California distilleries also got a win last year (albeit one with time limits). With those changes in place, we thought it would be a good time to check in on the West Coast. Like New York, California gave distillers a boost during the pandemic when it allowed the temporary shipments of direct sales. The law was extended, but as we know in the spirits business there’s no rest for the weary, or really for anyone except George Clooney. Permissions in California are set to expire at the end of the year, which means distillers are again riding the roller coaster of pushing for an extension. Sean Venus of Venus Spirits in Santa Cruz said there’s a lot more his company could do to strengthen their online business “but they don’t want customers to get used to it if it’s not a permanent thing.” Still, shipping direct has been a great way to get consumers consistent access to Venus’ lineup of craft spirits and beef up their membership club. Venus is distributed throughout California at major outlets, but their online shop gives customers access to their specialty spirits. That tracks with larger trends that show DTC functions well when it makes accessing high-end luxury or rare items convenient. In 2021 when online sales were booming, premium-plus products had a 28% value share of total beverage alcohol sales, while online purchases made up 49%, according to the IWSR. But online sellers have both regulatory and market-related challenges: customers are going back to their normal brick-and-mortar purchasing habits pre-covid. Plus, they are becoming increasingly price-conscious, with special offers and lower prices now almost as important to them as fast delivery times, according to the IWSR. Delivery charges are also one of the most significant barriers preventing consumers from buying alcohol online. Meanwhile, myriad regulatory and cultural shifts are needed for alcohol to bloom online like other CPG products, but it's up against a backdrop of soft spirit sales overall. Because shipping is expensive for both Venus and its customers, and because consumers are now accustomed to free shipping, Venus incentivizes bundles of three bottles by absorbing the shipping costs of over $100. Despite the costs, Venus said direct-to-consumer is still a lifeline for smaller distillers, who aren't getting picked up by wholesalers like they used to in 2014 when his distillery started. Other distillers have shared that the direct conversations with customers help create community, and provide useful data for expanding a footprint. To that end, the New York law also allows out-of-state distillers that already enjoy the privilege of interstate DTC to obtain a license to ship their products to New York consumers, which could open up a marketplace that hasn’t existed, said Venus. “It has worked for wine, it can work for distillers,” Venus said. We’re keeping tabs on news in other states and staying ahead of enforcement rules. Are you shipping direct-to-consumers? Let me know how it’s going. |