Is the eGrocery landscape getting too competitive? According to the recent Brick Meets Click numbers from Mercatus Grocery Shopper Survey, the sector is following a slightly more nuanced storyline.
As of the end of July, monthly eGrocery sales jumped 9.2% year-over-year to $7.9 billion – fueled primarily by promotional efforts on leading platforms. Walmart saw gains in May with a 50% discount on its Walmart+ membership and re-upped the deal into mid-July. Instacart went a step further and offered an 80% discount on its annual membership while Amazon extended its 30-day free Prime membership to 90 days in July. All these promos contributed to delivery user growth and increased order frequency, the report claims. As we’ve reported in the past, brick-and-mortar supermarket chains are increasingly partnering with grocery delivery platforms in a bid to increase their respective value to users. But as supermarkets rely more on grocery delivery companies to drive sales volumes, they do lose control over customer interactions and lower their ability to develop economies of scale by driving down operating costs, said Mercatus chief growth officer Mark Fairhurst in the report. “I’m not sure many grocers would jump at the opportunity to put a farmer’s market in their store parking lot, yet many are willing to do something similar when it comes to relying on marketplaces for their online business,” he said. For some early eGrocery delivery adopters the increased competition has made growing market share difficult, especially after consumers flocked to the service providers during the pandemic, only to abandon many of the platforms when in-person shopping returned. That trend has also been evidenced by recent transactions. GrubMarket acquired distressed grocery delivery company Good Eggs at the beginning of the month and has been quietly acquiring AI software companies and produce wholesalers in the last few years to build a digitally-driven network that can service both grocery delivery and brick-and-mortar retailers. Meanwhile, Instacart has been steadily evolving itself into an end-to-end service provider, not just bringing delivery and shopping to consumers, but also leveraging its user base and data collection as an advertising platform and marketplace for CPG brands. Diversification seems to be the name of the game to win the grocery delivery race in the long-run. Go Deeper: GrubMarket Acquires Good Eggs |